Refund Policy

Paid RigPlane Pro purchases are processed by Paddle as Merchant of Record and authorised reseller. Refunds are governed by Paddle's official Refund Policy and Buyer Terms. RigPlane follows Paddle's policy for Paddle transactions without adding separate refund rules.

Paddle Refund Policy

Please review Paddle's Refund Policy at paddle.com/legal/refund-policy. For purchases processed by Paddle, Paddle's Refund Policy controls refund eligibility, timing, processing, chargebacks, disputes, and updates to the policy.

How to Request a Refund

To withdraw, cancel, or request a refund, use the "View receipt" or "Manage subscription" link in your Paddle transaction confirmation email, use the support link provided in your receipt or billing page, or visit Paddle buyer support at paddle.net.

Processing

Approved refunds are processed by Paddle under Paddle's Refund Policy and Buyer Terms.

License After Refund

If you receive a refund in accordance with Paddle's policy, access to the relevant RigPlane Pro product will cease.

Contact

For RigPlane product support, contact [email protected]. Refund requests should be made through Paddle using the methods above.